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eBike Insurance is a fully online quote, buy and servicing website. eBike Insurance offer lots of addtional products included within the price that other motorbike insurers charge for, such as breakdown cover, bonus guarantee, legal expenses and many more and prices are generally the most competitive around.

General comments:

eBike Insurance offer three types of policies "Standard policy", "Pay as you go" and "Classic policy". For the purposes of the overview the "Standard policy" has been used.

Number of pages to premium (with no claims or convictions) - 12


Good points:
Site is clean, clear and easy to read. There are only a few questions on each page which makes for an easy process.
You are able to recall your details from after the first screen.
Can cover upto 4 riders and upto 4 motorbikes per policy.
Offers cover for fast food delivery, very few main stream motorbike insurers offer this

Bad points:
Error messages appear one at a time so you have to correct one at a time - very annoying
Adding claims or convictions pops up in a new window without any warning - very annoying
Progress bar doesn't actually show your progress as each stage is actually lots of screens
.
Very few help icons (though questions are quite detailed so not always necessary)
No free type function when finding your motorbike.
Amend personal or motorbike details function is not obvious and makes it frustrating to go back until you work it out
Spelling mistakes on premium page

eBike Insurance quote process:

First screen: Introduction.
Shows a couple of points about the site and has a "Get a Quote" button on it. Make sure you scroll down the page as the opt in / opt out of marketing questions are hidden below the scroll line.

Second screen: Address details.
Enter the house name / number and postcode as soon as you tab out of the postcode box a pop-up appears offering to fill in the rest of the address for you. E-mail address and phone number are complusory

Third screen: Proposer details.
Usual stuff, Title, first name, middle name, surname, date of birth, gender,

Fourth screen: Licence details.
Type of licence, years held, qualifications (lots of options - more than any other site), engine capacity of last motorbike owned and years continuous riding experience.

Fifth screen: Claims / Convictions / medical conditions
Whether you have been refused insurance, any disclosable medical conditions (if you have any and not disclosed it to the DVLA eBike will not quote you), whether you have any non-motoring convictions, are you a professional sportsman / entertainer (eBike won't quote you if are). Claims or convictions.
There is a "View" word next to the claims / convictions radio buttons, which opens a new window and shows you the same thing as if you click yes. No explanation as to why it does this.

Additional screen 1 (pop-up): Claims
Enter date and select from a short drop down list. Then there is a free type box - which seems pointless as it can't affect your quote, so not sure what eBike would expect in here. By clicking update info it allows you to enter more claims.

Addtional screen 2 (pop-up): Convictions
Select conviction from a large drop down list then add a date. Again click update info to add more (if you've been particularly naughty)

Beware: If you want to amend your details again you need to click on your details in the coloured box - this is not obvious and takes a bit of time to work out.

Sixth screen: Add more riders.
Click "Add another rider" if you have more riders (up to 4 total).

Seventh screen: Motorbike details (can cover up to 4 motorbikes per policy)
Registration number, then select make of your motorbike (annoyingly each time you move a manufacturer the screen refreshes), motorbike model, engine capacity, year of registration, market value motorbike including accessories and modifications.
(no validation against bike type and engine size)

Eighth screen: Motorbike security
When you bought it, will it be garaged, alarm / immobiliser / tracker fitted (selection from drop down list), motorbike protected by mechanical device (selection from drop down list), modifications (pop-up screen), is the motorbike on a Q plate, are you the registered owner, where is the motorbike parked majority of the time

Addtional screen (pop-up): Modifications.
Select individual modifications then select more information to add more. The list is fairly comprehensive

Ninth screen: Cover details
Cover options - Comprehensive, Third party fire and theft, Third party only,
Years NCD
Class of use - Social domestic and pleasure, Business use (class 1), Courier, Fast food delivery

Tenth screen: Dates of cover
Start date of cover, start time of cover. Can only quote up to 30 days in advance

Eleveth screen: Confirmation page: Summary of details
Review the details you have entered, all sections are shown. If you need to amend them click on the progress bar tabs.

Twelfth screen: Premium page: Displays premium
Lots of text in the visible part of the page about quote valid until (check for spelling mistakes!), how to recall your quote, etc.
Amazingly the premium is actually below the scroll line which doesn't make for great usability, and is in small not easily seen text. The voluntary excess is easy to change and you can add policy extensions i.e. Helmet and Leathers cover (£49.99) and European Breakdown (£49.99)
You need to add details of the policy where you have earned your No Claim Discount (you cannot proceed without this.

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